A few seconds after the interface comes up on the screen I get the above error. The program will not shut down but it will keep thinking...... I tried running it as administrator and also I changed the permissions setting them to full control in both the adobe folder and character animator folder and that did d not solve the problem. Any suggestion is greatly appreciated, Umberto.
Another user has reported the same. Can you take a peek at the two troubleshooting replies posted by our engineers at this thread?
Let me know if this doesn't solve your problem and we'll figure out something else.