3 Replies Latest reply on Dec 15, 2015 2:10 AM by Mohit Goyal

    Hi  I have finally decide to completely remove Win 10 and reinstall Win 7 pro.

    LenAndersson

      When I did, I had to reinstall Lightroom and soon Elements 13, and then I downloaded the file from your support, unpacked on my computer and went throughthe whole installation process giving my serial number etc etc and then the installation programme told me that it was all done.  To start the program just push  the button........: I did and what happened ? The programme did not start at all, but there came up an "pop-up window " as per the enclosed screen print sayin that " it is not possible to find the proceedurestartadress...... How do I solve this ?