9 Replies Latest reply on Dec 15, 2015 5:16 AM by Steve Grisetti

    EXPORTING ISSUES (CORRECT SETTINGS) ADOBE PREMIERE ELEMENTS 12

    djeasyb2006

      Hello,  I am using Adobe Premiere Elements 12.  I am very frustrated because I keep having the black strips on the side of the video.  I have done several export test and none has given me the full screen.  Does Adobe have a number that I can call to speak to someone?  I have gone to the college to speak to someone and they haven't return or responded in a week.  I am so frustrated after dealing with this project for 4 years....now its a simple export issue.  I need to speak to someone who knows this particular program.

       

      Thanks,

       

      Benton