Cant copy from Adobe Digital editions on my Windows 10 PC to my Kobo eReader

[jeanneb67349485]

I have used a Kobo eReader for several years, downloading from my library or purchasing from a store to my PC, then copying to my Kobo eReader. A few months ago I purchased a new Acer netbook with windows 10. I can no longer copy from my netbook to my Kobo eReader.

I bought 2 books from the Kobo store and downloaded them to my PC. When I try to copy to my Kobo eReader I get the message CE_COPY_NOT_ALLOWED. 

A right click on the book in the Adobe Digital editions says copy permission denied.

I can read the books on Adobe Digital editions but I would prefer to read the books on my Kobo eReader.

I downloaded an ePub book from the Ottawa library into Adobe Digital editions on my PC and attempted a copy to my Kobo eReader with the same results.

Is there a problem with compatibility between Windows 10 and Adobe?

has anyone had the same problem? Help!

[Nanaky]

Is you Reader and Digital Edition authorize with the same Adobe ID?

[jeanneb67349485]

thanks for your reply. I was finally successful after updating Kobo, uninstalling Adobe Digital editions, reinstalling, returning the book I couldn't copy to Kob, downloading the same book again and then it all worked. A long process and lots of phone calls with kobo, Adobe and our local library, who finally came up with the solution.Jeanne