1 Reply Latest reply on Dec 15, 2015 9:58 PM by saurabh___arora

    Premier Elements 14.1 hangs computer on upload to YouTube

    kens22954034

      I just installed Premier Elements 14.1.  Trying to move away from an older version of Final Cut and thought Premier Elements might be a good replacement.

       

      Edited a video, saved and tried to export to YouTube.   During export, rendering completes and upload begins.

       

      Almost immediately the entire computer hangs.  The network adaptor stops completely and I can no longer ping the IP address from a remote computer.  There is no way to get out of Premier or any other application and a forced reboot is required.   I have tried this 3 different times with the same results.

       

      Using an iMac Retina 5K, 27-inch, Late 2014 running OSX 10.11.1

       

      Any ideas or help is appreciated.