1 Reply Latest reply on Dec 16, 2015 5:21 AM by Steve Grisetti

    Problem with play video

    rabbitd123

      When I move my video file into timeline and click Play, it doesn't play (only sound). When I click into the window (where it should played) the pitcure is changed, but still not playing.

      Try to change video codeks, but is doesn't help.

       

      Could anybody help me?

        • 1. Re: Problem with play video
          Steve Grisetti Adobe Community Professional

          What model of camcorder is your video coming from and what format and resolution is it?

           

          When you open your video in the free download Media Info, what does it list as the resolution, frame rate and audio and video codec?

           

          BTW, I highly recommend against installing additional codec packs on your computer. These codec packs can overwrite your existing codecs and really bug things up.

           

          The only thing you need to install besides the program itself is Quicktime, per the program's system requirements.