2 Replies Latest reply on Dec 16, 2015 3:19 AM by Brucgovn

    Cancelled within 14 days of download. How long will it be until I receive my refund?

    stephaniee60421502

      Hello,

       

      I ordered AfterEffects on November 2nd (2015) and cancelled within 2 weeks, as I was experiencing a lot of problems with the download and decided against buying. Does anyone have any experience/advice on how long it will be until I receive my refund? I tried to ask this in the chat, but it said it was closed. 

       

      Thanks,

       

      Stephanie