1 Reply Latest reply on Dec 21, 2015 4:27 AM by Willam van Weelden

    RH11: WebHelp Search Results are Not Returning Words that are in the Project

    Richards_Daddy Level 1

      For example, the word note returns no results when entered by itself. When I put it in quotes, I get 33 results. Note is not included in the stop word list. I have not gotten an exhaustive list of words from my customer, but I'd think a word that's not included on the stop list would appear without having to use quotes. There are a few words the customer didn't realize simply aren't in the webhelp.

       

      And why does it work with quotes? Words that are on the stop word list will return results if I put them in quotes.

       

      A little education would be appreciated here. Let me know if I need to share any other specifics about the webhelp build. Thanks!