I just downloaded Illustrator Draw (iPad Pro) and Illustrator CC (Mac). I wanted to send an image from Draw to CC. It seems to work, because the file opens in CC. BUT the file is empty. Can someone help me please? Why is it empty?
Sorry the function isn't working correctly.
I have another person posting with the exact same issue, so I'm going to ask you the same questions:
Are you using the most recent version Illustrator CC (v19.2.0) and the most recent version of the Creative Cloud Desktop App (v188.8.131.52)?
Is this happening with every Draw project you try to send or just a single project?
Can you try creating a very simple project (a few lines on a canvas) and try sending that to the desktop?
Let me know.
Ahhhh! I thought my illustrator was updated. but it wasn't. after an update it worked fine! :) thank you!
Yay! Thanks for letting me know.