1 Reply Latest reply on Dec 17, 2015 9:42 AM by Chetna Srivastava

    Windows 10 (64bit) major update a few days ago LR6 now will not start

    smokkeyy73

      I received a large update to Windows 10 (64bit) a few days ago and since the update LR6 has not functioned.  When I start the program you can see it begin to load in task manager but then it disappears from task manager and does not load.

      I've tried the following possible solutions without success:

      Reinstall

      Change names of SLStore method

      Reinstalled Photoshop and the Creative Cloud applications

      Logged out of CC and logged back in

      Tested compatibility mode

      Started as administrator

       

      None of these methods have worked and I've been without LR6 for 3 days now.

       

      Any other suggestions before I call Adobe?

       

      Thank you!!!

      Shawn