2 Replies Latest reply on Dec 17, 2015 5:47 PM by JJJaroo

    Just updated CC 2015 to 13.6.0.165 and I'm getting some major ram preview issues - help please in the middle of a job.

    JJJaroo

      Hey so just updated because premiere and AE wouldn't communicate otherwise, and now when I ram preview something it often stalls where I can hear the audio repeating like it's trying to get it out but just repeats like a stutter.  No video preview while this happens either.  Also today one of my text layers wasn't showing up until I quit and restarted my machine.

       

      This is very disconcerting, please tell me there's something I can do to fix this today.  Thanks! 

       

      Here are my system specs:

       

        Model Name:    Mac Pro

        Model Identifier:    MacPro5,1

        Processor Name:    Quad-Core Intel Xeon

        Processor Speed:    2.4 GHz

        Number of Processors:    2

        Total Number of Cores:    8

        L2 Cache (per Core):    256 KB

        L3 Cache (per Processor):    12 MB

        Memory:    32 GB

        Processor Interconnect Speed:    5.86 GT/s

        Boot ROM Version:    MP51.007F.B03

        SMC Version (system):    1.39f11

        SMC Version (processor tray):    1.39f11