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When I try Add to library i get Error! Check Activation. What can I do?

New Here ,
Dec 18, 2015 Dec 18, 2015

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Before I could read a book on my computer, but not get it to my Letto frontlight. Now I can´t do that.

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LEGEND ,
Dec 18, 2015 Dec 18, 2015

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Mac OS

  1. Open Adobe Digital Wditions.
  2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
  3. Select Erase Authorization.
  4. Click OK and authorize again.

Windows

  1. Open Adobe Digital Editions.
  2. Press Control+Shift+D to deauthorize Adobe Digital Editions.
  3. Select Erase Authorization.
  4. Click OK and quit Adobe Digital Editions.

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Contributor ,
Dec 18, 2015 Dec 18, 2015

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Hi Inez,

You will likely need to manually delete the activation file to get this error cleared. Please follow these instructions:

You must have administration authority.


On Windows it can be found here:
Open Windows Registry by using the command prompt and typing 'regedit' or by opening the start menu and searching for 'regedit'.

Search for the following folder:
HKEY_CURRENT_USER\Software\Adobe\Adept\Activation

The 'Activation' folder can be entirely deleted.

On Mac it can be found here:
In Finder, find the 'Go' option on the menu bar and click 'Go to folder' and type the following in:


~/Library/Application Support/Adobe/Digital Editions/

Delete the activation.dat file within the 'Digital Editions' folder.

Restart ADE and it should be deactivated at this point. You should be good to sign back in.

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New Here ,
Dec 18, 2015 Dec 18, 2015

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Thanks! Now it´s working!

I had to delete the map Adept.Then I had to download the book again. In All items mark the book, press the rightclick and copy to Bookshelf  Letto.

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