5 Replies Latest reply on Dec 25, 2015 4:18 PM by Brad Lawryk

    why I can't use one of my credit for a video on Adobe Stock?

    eami19584413

      hello follow designer, developer alike;

       

      I had a question regarding Adobe Stock membership that come with my Adobe Creative Cloud.

       

      I want to use one my available Adobe Stock credit for a video but was unable to. When I try to license the video from Adobe Stock member website, it give me an option to purchase the vide for $79.99.

       

      I understand if I am not a member I had no choice but to pay but I am a member why do I had to pay for the video file.

       

      the chat support wasn't helping much so I turn to the community forum for Adobe Stock.

       

      is Adobe Stock membership only allow photos, illustrations and vectors to use as part of the membership and exclude the video and need the customer to purchase the video separately?

       

      any clarification?

       

      thank in advance