1 Reply Latest reply on Dec 19, 2015 10:43 AM by Brad Lawryk

    Having issues viewing the .ai files from adobe

    andreahphoto

      I have subscribed to adobe stock and can download my my files however i get an error when viewing them - could not be opened, it maybe damaged or use a file format that preview doesn't recognise.

       

      I have never had this issue before and have downloaded others experiencing the same error each time. Adobe support gave me a workaround by searching the file name in google however I want to open directly from my download - i do not want to purchase a one off app to do so.

       

      Any help appreciated... Andrea