5 Replies Latest reply on Dec 22, 2015 12:41 PM by rt13152477

    Refund for cancelling within trial period

    kryssie_dw

      Hello support, I signed up for the 30 day "trial" and cancelled within the first 30 days because I felt I couldn't use the 10 images per month. When I spoke with chat they told me the cancellation did not go through and after 30 minutes of going back and forth she agreed to cancel the subscription without any cancellation fees; however would not refund me the next months fees. This is not right as I cancelled within the trial period and it isn't my fault this did not work online. Can someone please help me with the refund? Thank you