6 Replies Latest reply on Dec 19, 2015 4:19 PM by terryw28964010

    LR CC 3. is slowing down more and more.

    terryw28964010

      LR CC is slowing down to the point it's un-usable. Even the picture strip at the bottom shows grey for up to 10 sec when trying to scroll through images. It also seems to slow down my computer and when I close LR it goes back to normal.

       

      This seems to have happened with the last update.

       

      I have tried other tread fixes and nothing seems to do the trick.

       

      Turned off GPU. created 1:1 preview for all pics.

       

      Win 7 HP pavilion, 8 gig ram, 1 t hard drive with more than 2/3 free

       

      Any help would be greatly appreciated. This was not an issue with LR 5.

       

      Thank you

        • 1. Re: LR CC 3. is slowing down more and more.
          Mrinmay Majhi Adobe Employee

          Hi terryw,

           

          Could you please post in the System information from Lightroom?

          To share the system info, please follow : http://feedback.photoshop.com/photoshop_family/topics/photoshop_how_do_i_share_my_system_i nformation

           

           

          ~Mrinmay

          • 2. Re: LR CC 3. is slowing down more and more.
            terryw28964010 Level 1

            Here you go. I could not find a line with s/n.

             

            Lightroom version: CC 2015.3 [ 1052427 ]

            License: Creative Cloud

            Operating system: Windows 7

            Version: 6.1

            Application architecture: x64

            System architecture: x64

            Logical processor count: 4

            Processor speed: 3.2 GHz

            Built-in memory: 8078.0 MB

            Real memory available to Lightroom: 8078.0 MB

            Real memory used by Lightroom: 426.2 MB (5.2%)

            Virtual memory used by Lightroom: 439.5 MB

            Memory cache size: 1.6 MB

            Maximum thread count used by Camera Raw: 4

            Camera Raw SIMD optimization: SSE2,AVX

            System DPI setting: 96 DPI

            Desktop composition enabled: Yes

            Displays: 1) 1920x1080

            Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

             

             

            Graphics Processor Info:

            Check OpenGL support: Failed

            Vendor:

            Version:

            Renderer:

            LanguageVersion:

            GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS (actual = 16, minimum = 48)

            GL_MAX_COMBINED_UNIFORM_BLOCKS (actual = 24, minimum = 36)

            GL_MAX_FRAGMENT_INPUT_COMPONENTS (actual = 8, minimum = 128)

             

             

             

             

            Application folder: C:\Program Files\Adobe\Adobe Lightroom

            Library Path: C:\Users\Terry H2\Desktop\LR 5 back ups\2015-12-06 1944\watermarked pics-2.lrcat

            Settings Folder: C:\Users\Terry H2\AppData\Roaming\Adobe\Lightroom

             

             

            Installed Plugins:

            1) Canon Tether Plugin

            2) Export to Photomatix Pro

            3) Facebook

            4) Flickr

            5) Leica Tether Plugin

            6) Nikon Tether Plugin

            7) Perfect Effects 9

            8) Perfect Effects Free 9

             

             

            Config.lua flags: None

             

             

            Adapter #1: Vendor : 8086

              Device : 102

              Subsystem : 2ada103c

              Revision : 9

              Video Memory : 64

            AudioDeviceIOBlockSize: 1024

            AudioDeviceName: Speakers / Headphones (IDT High Definition Audio CODEC)

            AudioDeviceNumberOfChannels: 2

            AudioDeviceSampleRate: 44100

            Build: Uninitialized

            Direct2DEnabled: false

            GPUDevice: not available

            OGLEnabled: true

            • 3. Re: LR CC 3. is slowing down more and more.
              Mrinmay Majhi Adobe Employee

              Please follow the below steps and see if this helps.

               

              1. Quit Lightroom.
              2. Navigate to the preferences file:
                • Windows 7, 8: C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom\Preferences\
              3. Rename Lightroom 6 Preferences.agprefs to old.Lightroom 6 Preferences.agprefs
              4. Relaunch Lightroom and check for the issue.

               

              Let me know if this helps.

               

               

              ~Mrinmay

              • 4. Re: LR CC 3. is slowing down more and more.
                terryw28964010 Level 1

                That seems to have helped. I will run LR for a little while and see if it starts to slow down again.

                 

                Thank you

                • 5. Re: LR CC 3. is slowing down more and more.
                  Mrinmay Majhi Adobe Employee

                  Thank you for the update.

                   

                  Please feel free to contact us back for any further queries.

                   

                   

                  ~Mrinmay

                  • 6. Re: LR CC 3. is slowing down more and more.
                    terryw28964010 Level 1

                    OK it seems after working for 10 or 15 minutes it all of the sudden does the same. Runs extremely slow. This time it even locked up my computer