1 Reply Latest reply on Dec 19, 2015 11:38 PM by abhissha

    Unable to sign-in to Reader/Document Cloud on Android 4.4.2 running on Samsung Galaxy S3 - link does not respond when I touch it on my screen

    scotts93059465

      I am unable to access my documents via the Adobe Document Cloud on my cell phone. When I touch "Sign IN" towards the bottom of the screen, nothing happens. I have already restarted the phone, and I have also deleted and then re-installed the app. But no success. Even when I touch the big blue "Create Free Account" button in the middle of the screen, nothing happens. I am able to access and load my local docs under the "Recent" and the "Local" tabs. I am able to manipulate those docs once they're open (scroll through, enlarge/shrink, jump to page #, etc), so I know the app works at least partially. Please advise. Thank you.