I'm using Lightroom 6.3 on Windows 10.
When I want to import images and videos, I can start the import dialog and start the import process. But after 1-2 images the import-process does not continue. This happens all the time, when the import contains also some video-files.
As a solution I tried to uninstall Lightroom and install it new, but this also does not work. The uninstaller does not get started.
Does any body has an idea?
Thanks a lot.
I am sorry for the inconvenience caused to you.
This is a known issue with Lightroom and our engineering team is working on it.
As a workaround, you can separate the videos and images in the different folders which will allow you to import the images and the videos separately.
Let me know if this helps.
Thanks for your reply. This helps. At least the images I can now import. The videos will not work.
But if this is a know issue, then I will wait until an update is ready.
Our engineering is working on the issue and an update will be rolled out very soon to get the issue fixed.
We really appreciate your time and patience.