8 Replies Latest reply on Dec 30, 2015 10:38 AM by Chetna Srivastava

    Lightroom doesn't work!


      Hi, I have a Dell computer I bought last spring and I bought lightroom Photoshop the same spring (2014) and have been using it since. It has worked just fine everytime. The last time I opened my Lightroom for som editin of photos was in late september early october this year (2015) and it worked perfectly. Now when I click on the lightroom app on my computer (I have en updated version of Windows 8.1) I can't get the lightroom program up! It doesn't work! Every time I click on it like I used to it just loads for a few seconds then the whole computer freezes and I have to turn on the computer! Really tiring and frustrating because I need it for work and of course I paid for it so it MUST work! It would be very helpful if someone could help me!