5 Replies Latest reply on Dec 22, 2015 5:07 AM by Laubender

    Indesign crops workspace in half

    VondersteinReys

      Hello Adobe Community.

       

      I seem to have encountered a serious problem in one of my Indesign-files (i'm working in CS6).

      This document worked fine until yesterday, when i tried to write two .pdf's, one of the first half of the document, which worked fine and one of the second half of the document, which didn't finish writing and just stopped without a file.
      Not the worst problem, but afterwards the Indesign document seemed to be broken.
      Some pages seem to be missing some elements (consisting mostly of placed .eps and copied paths from illustrator) and whenever i try to move or change an object in any way on that page results in indesign cutting the workspace in half.
      I've attached a screenshot to show you what i mean.

      Bildschirmfoto 2015-12-22 um 11.52.11.png

      I've tried pretty much everything to fix the problem:

      1. i've repacked the entire document, no change.

      2. i've saved the document as an .idml, nothing changed, again.

      3. i've tried opening the file from another workstation with CC 2015 installed, no change.

      4. i've tried changing the user in OS X, no change.

      5. i've tried starting OS X in safe mode, no change.

      6. i've created an entirely new file and copied the elements from the old document, no change.

      7. i've tried rebuilding the broken pages in another entirely new document, same problem occurs again.

       

      I'd be really grateful if anybody could help me out here.

        • 2. Re: Indesign crops workspace in half
          Laubender Adobe Community Professional & MVP

          What might help would be opening the IDML in InDesign CS4 and save a new document from there proceeding with CS6.

          But it also might be, that you have no CS4 installed anymore.

           

          I could have a try, if I would have access to your IDML file.

          Contact me by personal message and provide a link to the IDML file on Dropbox where I can easily download the IDML file from.

           

          Uwe

          • 3. Re: Indesign crops workspace in half
            VondersteinReys Level 1

            OSX El Capitan 10.11.

             

            And i do not have CS4 installed anymore.

            I figured out why some elements were randomly deleted, turns out it wasn't really random at all. When Indesign cut the workspace in half the missing Elements were just placed where there's no workspace anymore, so they won't remain in the document.

             

            And i found a workaround. It's not that time-efficient, but better than nothing.

            I made a new document and just copy pasted everything from each page, except from those with missing elements; from those pages i only copied the elements which were left on the half of the page still visible.

            Worked, no idea why or how, but i still have to rebuild 9 half pages.

             

            Still would like to know the answer, if not for me, for everyone else who encounters this error.

            • 4. Re: Indesign crops workspace in half
              Derek Cross Level 6

              CS6 is not  supported under El Capitan. Some seem to get away with it, but you'd better either reverting your operating system or upgrading to CC2014/2015.

              • 5. Re: Indesign crops workspace in half
                Laubender Adobe Community Professional & MVP

                Well, I have no answer exactly why this happened.

                You said, that something went wrong by exporting to PDF and that forced the sorry state of your document.

                That's a valuable hint. Do you remember an error message in the background process panel?

                Or did you cancel exporting to PDF by force quit InDesign?

                 

                You could do a bug report to Adobe, but since development stopped on InDesign CS6 and CS6 isn't supported on El Capitan OSX 10.11 it would be fruitless, I think.

                 

                Uwe