Do you have the subscriptions on two different Adobe IDs?
Yes, one is my personal Captivate subscription, one is the organization's CC for Teams subscription.I do not wish to merge the IDs because the CC for teams does not belong to me.
Well in that case you will need to keep signing in with the Adobe Id for which you need to use the application as Adobe CC does not include Captivate so you will need to sign in with your other ID whenever launching Captivate as it will not recognise the subscription for Adobe CC all apps.
Thank you Sheena, that is what I have noticed. The problem is that when I sign in with my Captivate ID, it changes the CC log in to that ID as well. Then it will try to perform a CC sync using my Captivate ID, which of course, does not contain any files. Thus it will delete my CC files locally if I don't catch it in time and then when I log back in with my CC ID it will sync the now depleted local CC folder. I've disabled CC sync now that I have figured this out but I rather not have to manually sync. Is there a way that I can have a separate sync folder for each ID?
You are welcome!
Well I am not too sure about the sync option that you are looking. You may ask the query in File Hosting, Syncing, and Collaboration community where the experts can answer you.
P.S. when using Adobe forums, please mark helpful/correct responses of Staff/helper, if there are any.
This sounds like a tough one with no easy solution. Would changing your personal account to use the same email address as your team account be a possibility? You'd probably need to merge your cloud file storage if you did, but that might be a workaround.