1 Reply Latest reply on Dec 23, 2015 5:53 PM by Todd_Kopriva

    Adobe AE CS6 will not open

    danielallen416

      After just installing the CS6 Master Collection, every application is working smoothly except AE, and the icon looks like this:

      Screen Shot 2015-12-23 at 1.03.54 PM.png

      When I click on it a window appears that says, "You can’t use this version of the application “Adobe After Effects CS6” with this version of OS X.

      I have version 11.0 downloaded, and I have OS X Yosemite on my (brand new) computer.

      When I try to open the AE Render Engine, it crashes immediately.

       

      The crash report summary is below..... can anyone figure out what is wrong? Reinstalling AE did not help.

       

      Process:               After Effects [1992]

      Path:                  /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects

      Identifier:            com.adobe.AfterEffects

      Version:               11.0 (11.0)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           After Effects [1992]

      User ID:               501

       

       

      Date/Time:             2015-12-23 13:53:00.622 -0800

      OS Version:            Mac OS X 10.10.5 (14F27)

      Report Version:        11

      Anonymous UUID:        092182CD-DED7-C8DA-54F0-5C814DD01135

       

       

       

      Time Awake Since Boot: 4900 seconds

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGABRT)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000010

       

       

      VM Regions Near 0x10:

      -->

          __TEXT                 0000000100000000-0000000100004000 [   16K] r-x/rwx SM=COW  /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects

       

       

      Application Specific Information:

      abort() called

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libsystem_kernel.dylib         0x00007fff8e475286 __pthread_kill + 10

      1   libsystem_c.dylib             0x00007fff8e04a9b3 abort + 129

      2   U.dylib                       0x0000000102b79152 U_LoadFrameworkBundle + 562

      3   libsystem_platform.dylib       0x00007fff8c225f1a _sigtramp + 26

      4   libc++abi.dylib               0x00007fff8bdcd78a __cxxabiv1::__class_type_info::has_unambiguous_public_base(__cxxabiv1::__dynamic_cast_inf o*, void*, int) const + 62

      5   COR.dylib                     0x000000010167a4f6 COR_GetBIBAddressProc + 246

      6   COR.dylib                     0x000000010167ad1f COR_GetBIBAddressProc + 2335

      7   U.dylib                       0x0000000102b58866 U_ScSetAndRestoreUnhandledExceptionOrHardwareErrorHandler::U_ScSetAndRestoreUnhandledExce ptionOrHardwareErrorHandler(void (*)(void*), void*) + 54

      8   U.dylib                       0x0000000102b58c7a U_TranslateAndReportException(std::exception&) + 234

      9   FILE.dylib                     0x00000001016e469f FILE_Create + 351

      10  com.adobe.AfterEffectsLib.framework 0x00000001004355fb CEggApp::GetWorkspaceDirs(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 495

      11  com.adobe.AfterEffectsLib.framework 0x000000010045352c CEggApp::BirthWorkspaceMgr() + 78

      12  com.adobe.AfterEffectsLib.framework 0x0000000100457096 CEggApp::IEggApp(bool, bool) + 692

      13  com.adobe.AfterEffectsLib.framework 0x000000010042d055 CEggApp::CEggApp(bool, bool, int) + 1005

      14  com.adobe.AfterEffectsLib.framework 0x000000010045bf35 SetAPETerminateFunc(boost::function<void ()> const&) + 709

      15  com.adobe.AfterEffectsLib.framework 0x000000010045c7ad EggMain(bool, bool, bool, bool, bool, bool, char*, bool, int) + 61

      16  com.adobe.AfterEffects         0x0000000100003aad main + 1677

      17  com.adobe.AfterEffects         0x000000010000340c start + 52