Please help me with following information so that I can assist you in a better way:
- May I know the printer make and model?
- Do you have the printer drivers up-to-date?
- What is the operating system type?
- Are you able to print from other Adobe and Non Adobe applications?
Canon Pixma Pro 9000
Drivers may be up to date
I am able to print from other adobe and non adobe applications.
I’m thinking that maybe there is a bug fix in the works which I am currently down loading dated NOvember 2015. So maybe this will work as it is supposed to fix some bugs.
If this is a bug I’m experiencing, then why wouldn’t it show up initially and then all of a sudden out of the blue, there it is. ote that the non printing is somewhat sporadic but seems to be more not printing than successful printing is occurring.
In fact, drivers for Canon Pixma 9000 series II are up to date.
And the update didn’t go through?
I have two installs of LR6 because I thought that something was corrupted. Maybe this is why the LR CC which I was going to reinstall to see if this was the problem won’t install, it just opens the LR6 that I have loaded.
Perhaps you will suggest that I uninstall all incidences of LR that I have on my computer and download and install the CC version to see what happens??
I had a look at the printer queue while LR was Preparing Print Job and noticed that the location port was c:\Program Files\Adobe\Adobe Lightroom\USB002.
Now, when I printed out the Windows test page, which, by the way, prints out great, I was reviewing the line that says Port name: USB001.
Could it be that the signal isn’t going to the printer because it is called USB002 in LR, when it should be going to USB001?? How is it possible to change that value to USB001? or can it be changed. I’m guessing that it defaults to that value when installing. I don’t know whether it was that number before, when the program was printing fine.
This, of course, doesn’t explain why it sometime prints OK or why any other process prints OK, just LR.
Apologies for the late response.
Could you please change the default printer and then try to print from Lightroom by manually selecting the printer.
If that does not help, please try to print from a new catalog.
Sometimes I print successfully and sometimes I dont’. I did notice that it was coincident with the print destination from the LR printout dialogue saying the destination was USB001 which is where the connection for the printer is located. And when that designation was USB002, it didn’t print because there is no printer at that USB location.
I looked in the listing under Adobe in the Program Files folder and the printer seemed to be connected to USB002. I tried to change it but didn’t konw how. Its probably a default designation upon install???
How can I change the default printer when I only have 1 printer?
Likewise, how can I print from a different catalogue when I only have 1 catalogue.?
If I can recall my Windows-7, at one time I had my single Epson printer showing as multiple printers in the "Printer & Devices" because I had used the printer in different USB sockets on the computer.
If it was plugged into USB001 I had to select that 'install' of the printer, but the printer name did not give a clue as to where it should be plugged.
I found by relocating the USB cable from USB001 socket to USB002 socket that I could then print.
I suggest you open the Windows "Printers" list and delete all instances of your printer, then let it re-install on one USB socket that you will always use for that printer.
Hi, I'd like to add to this thread by pointing out that I have the very same problem on Lr 6.3 & Mac OS X 10.11.2 ... The behaviour I'm experiencing is the same; even trying to "Print to JPEG File". The problem is every second attempt to print fails to actually produce an output file. Within the same Lr "session", every second Print output operation (e.g. Print to File... button clicks) will NOT result in a file being created but the first, third, fifth (...) attempt will result in a jpg file being created. Please advise as this is really annoying. Thanks.
I only have one printer listed in my devices for printers so I will remove it and reinstall, not moving any of the USB cables from where they’ve been for at least 2 years now.
Another thing though, how do I know which socket is labelled USB001 or USB002 etc?
I'd be curious whether you have the same problem you describe above with printing to jpeg files. This would remove or isolate any config abnormalities or printer drivers. I suspect your problem isn't printer config. Can you try a few quick tests of trying to print to Jpeg a few times with a single image? I find consistently on my setup that the first attempt will print, the second will fail, third will work and so on. You may have the same problem. Cheers,
It's a long shot but it might help diagnose the problem.
which socket is labelled USB001 or USB002
I do not know an answer for this- I have two USB sockets of the front of my computer. Using the printer in both of these USB sockets at different times created my "two printers". In the Windows 'Devices and Printers' setup I could see my printer listed twice. Choosing the 'wrong' printer just sent the file to the printer spooler and did not print. I could check the files spooled by opening the printer from the icon in the task bar notification area.
You do mention USB001 and USB002 in Post#6 so I thought your problem may be similar to mine.
I think I may have hit on something on my own after racking my brain for several house spaced over a few days!!!!
Firstly, if I print from the supplied printing templates, including the contact prints where you choose 55 or so mini images for storage with my disc of images for each month, it prints fine as long as I don’t want to print more that 2 pages and the Port indicated is just USB001, no mention of any other Windows Explorer directories at all, as I indicate on the next line below in this message.
If I use my own custom templates, this is when it says the port its printing from is c:\user\Michael\Adobe\Adobe Lightroom\USB002, which is not where the Virtual printer is located as that location is designated USB001
So I think I may have something. Maybe I’ll have to completely remove my custom templates and then modify one created initially from the supplied templates.
Thanks for all you inputs. I’ll will keep them on file in case I have to refer to them sometime in the future.
completely remove my custom templates
No.! Do not do this.
Select a template, modify the Printer Setup, then Right-click the Template and choose [Update with Current Settings].
You will only need minor changes to your templates that exist.
No, NO. That is what I meant. I would modify the LR templates to customize them to my desires, like titles, filename printed on the picture, etc.