1 Reply Latest reply on Dec 25, 2015 11:24 PM by sukritd15

    Asked to enter a permission password when I open a document, but the document is not secured with this feature.

    kathleenc70525768

      I have saved a document with a password to restrict editing only.  But when I open the document a box pops up asking for a permission password.  I did not secure the document with a password needed to open it.  This has never happened before.  I am going to sell this document so customers will not understand why this box is coming up.  I can exit the box and everything still works, but again my customers will not understand that.  How can I get rid of this box popping up while still having the document secured?