I have saved a document with a password to restrict editing only. But when I open the document a box pops up asking for a permission password. I did not secure the document with a password needed to open it. This has never happened before. I am going to sell this document so customers will not understand why this box is coming up. I can exit the box and everything still works, but again my customers will not understand that. How can I get rid of this box popping up while still having the document secured?
Even if you need to remove the security you would need to know the password so that you could access it first and then remove the security.
Please share the screen shot of the message that is coming up.