1 Reply Latest reply on Dec 24, 2015 7:28 AM by BobLevine

    My PC crashes to a blue screen error when I place certain picture files into InDesign. What's causing this/how can I fix it?

    merylwpg

      Running the latest version of InDesign CC. When I import certain image files (doesn't seem to matter whether it's a TIFF, .jpeg, etc.) my computer immediately crashes and goes to a blue screen, then restarting. It only happens with certain image files, and I haven't been able to distinguish a pattern as to which ones force the error.

       

      Has anyone else dealt with this?