Permission to transfer a library book from a computer to a Kobo reader

[royh27195872]

I downloaded an ebook from our public library to adobe digital editions.  When I tried to transfer it to my kobo, I received a message stating i did not have permission.  How do iget permission?

[Nanaky]

Have you Digital Edition and you reader authorize with the same adobe iD?

[royh27195872]

Thanks for replying.  In answer to your question, The id for my reader and for Adobe digital editions are the same.  The passwords are different.

[Nanaky]

When the Adobe ID is the same its should works. Have you check the permission for the eBook itself. Open Digital Edition. Right click on the file and Choose Mediainfo.

[royh27195872]

When I click on item info, I get a response that the item is authorized to a different account..  When I try to read I get a response that authorization is required.  When I seek authorization and type in my adobe ID (an email address), I get a response that it is the incorrect account number.  It is one I set up long ago.   In addition when I first downloaded the book from the library, I opened it to read.  Now I can't.  I also cannot return the book.  At one time in my ordeal, I sought an Adobe ID again and received a response that the computer is authorized an id was issued but I wasn't told what it is.   At another time, I sought a an suthorization and tyoed the id I/ve historically used and I ws advised to try another id as the one I typd in was in use.  I've never had this type of difficulty before.  I am  doing this on a Windows 10 computer and I am using an Adobe ID set up using another pre Windows 10 computer.  Would that have anything to do with my problem?

[Nanaky]

You can not open the eBook on Digital Edition?

[royh27195872]

Yes.

[Nanaky]

Then is linked with a empty authorize or other adobe ID. Contact the reseller/Library for a new download without authorize that contact new with your adobe ID.