Follow the below steps :
- Sign out of Lightroom and Lightroom Mobile application
- Reinstall the Lightroom Mobile application on your ipad
- Load the application nand sign in back
Is this suggestion work also for LR Mobile on Android ? Because on Android (whatever device I use), a regular login is too frequently required (email+Password), and comparing other mobile apps (Instagram, FB, twitter,..), only Adobe is requiring so frequent login. It completely destroy the user experience (and when you use a long and complex password, it's a nightmare). Even the email address is never retained.
Chetna, which iOS device do I delete and reload? I use 4 different devices; do I need to delete all of them? Is this a permanent fix or a temporary fix?
The real question is what's causing this.
I have the opposite problem; it keeps wanting to sign me in! Perhaps we should get together!!
Yes, it does work for Lightroom Mobile on Android as well.
Do you receive the same prompt on all IOS devices?
I have raised this issue to the backend team so that they can check it on their end.
would suggest you to make sure you have the latest version of Lightroom Mobile (v2.1) installed on your devices.
could you also confirm if you are signed in to any other Adobe application on your IOS device like Creative Cloud app?
I've tried. But no change after on any Android device I own. Still requesting some day later again to enter my email/psw. The same with other Adobe app like Creative Cloud.
We are checking on this issue.
I will update you about the same.
I have the same issue...
I suggest that at the very least you incorporate Fingerprint login for mobile devices