39 Replies Latest reply on Dec 28, 2015 10:14 AM by The Wrap Gal

    indesign crashes at launch

    The Wrap Gal Level 1

      I can't seem to get indesign to launch and I've tried everything to resolve this issue.

       

      Signed out/signed in to adobe id. - rebooted - still crashed

      uninstalled/reinstalled indesign. - rebooted - still crashed

      updated windows to windows 10. - rebooted - still crashed

       

      Font explorer quit working after windows update. - rebooted - still crashed

      uninstalled, removing preferences/reinstalled. - rebooted - still crashed

      uninstalled creative cloud and all apps. rebooted

      reinstalled cc and indesign. rebooted - still crashed


      Still nothing. I'm stumped, someone please help.

      Thanks you, Cynthia