Recently I bought primier 14 elements. I connect the divice Canopus ADVC 100. The computer recognizes the divice, but the softwar doesn't.
What shuld I do ?
The last version of Premiere Elements that has this feature is version 12/12.1.
(Premiere Elements 14/14.1 as said and 13/13.1 do not have the DV and HDV Capture firewire into the Premiere Elements Capture window).
The following Adobe document addresses this matter (applies to 14 and 13) and offers workarounds.
What is your computer operating system - Windows or Mac? If Windows, another candidate for alternative capture program is Movie Maker.
WinDV and HDVSplit are Windows Only.