The subscription is instant. You do not need to wait until the status is active. Just go to stock.adobe.com and log in with the Adobe ID you used to subscribe. It likely won't say Active until next business day which I believe is next week for Adobe Staff.
I have checked your account details and the Stock subscription seems to be active.
Please login with your Adobe Id to access the same.
Thanks for the reply.
When I view my licences here: https://creative.adobe.com/team/admin/1CA72B31536CB8B10A490D4C@AdobeOrg, it still says that I have two active users (myself and Lauren) and one pending user (stock licence) next to which it says Pending. I just had to buy an individual licence for an image for $11.99 because I needed the image quickly and this matter is not resolved.
I have asked for the invitation to be sent on a number of occasions but have yet to receive it. I have already been charged for the subscription, but when I go to download a photo it asks me to subscribe.
Well as you can see that for the stock license the invitation has been sent onto that email address and has not yet been accepted, hence the license is not activated.
The invitation needs to be accepted and then the license will be activated and then you can access the images.
yes the problem is the email has been sent but not received. I have checked the Junk emails etc, ; no show. Is there a way of checking the address this email would be sent to? I have no trouble receiving emails from adobe usually.....?
Thank you, after about 5 sends from my team account screen , the email arrived.
You are welcome!