2 Replies Latest reply on Dec 28, 2015 5:29 AM by Mohit Goyal

    Downloading your LR 4 product to a new computer

    meganw75695034 Level 1

      I recently got a new computer and my LR 4 did not transfer over. I tried downloading LR 4 using the trial run and then was going to put in my serial number but the download kept coming up as LR CC 2015. Since it came up as the 2015 version I was then unable to type my serial number in because I have the older version.

       

      I also tried calling tech support and they said they cannot help with these older products anymore and to go on here and ask. Does anyone have any suggestions or advice about purchasing a newer version?

       

      Thanks!!