2 Replies Latest reply on Dec 28, 2015 6:37 PM by ek_wyk

    Lightroom desktop & LR Mobile show a sync is stuck at 558 photos.

    ek_wyk Level 1

      I did an initial sync of my entire camera roll several months ago and then cleared the camera roll on my iPhone.  After a vacation, I synced again but the desktop continues to show 558 images still syncing.  However, it appears that all images have sync completely, but still showing that 558 pictures need to sync.  There is no collection on the iPhone showing an active sync.  I've seen other discussions with this same problem and tried to follow the instructions to remove the sync.lrdata.  However, I cannot get to this file to delete.  I'm running iOSX El Capitan on an iMac with Lightroom/Photoshop CC.  I'm ready to set up the automatic sync and do a new sync with Thanksgiving and Christmas pictures, but don't want to start that or set up the auto sync until the cache is cleared.  Hopefully someone can help.  Thanks