5 Replies Latest reply on Jan 10, 2016 11:22 PM by Sheena Kaul

    Been almost a month and still have not gotten my issue resolved.

    rudyj58057012

      How long does it normally take? I was told 3 days, going on 25 days now. I purchased the month to month but cancelled after 10 days because I received a prepaid as a gift. After confirming that my month to month was cancelled I redeemed the 12 month prepaid but that was also cancelled within 6 days. Started a case on Dec. 4th. No answer since then.