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I purchased a new macbook and transferred accounts. adobe digital editions no longer allows me to read a PDF textbook. error: Activation server error - code E_ACT_NOT_READY

New Here ,
Dec 30, 2015 Dec 30, 2015

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I purchased a new macbook and transferred accounts. adobe digital editions no longer allows me to read a PDF textbook. error: Activation server error - code E_ACT_NOT_READY. How can I solve this problem?

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LEGEND ,
Dec 31, 2015 Dec 31, 2015

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Windows:

  1. Close all applications.
  2. Choose Start > Run.
  3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
  4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
  5. Select the Adept key.
  6. Choose File > Export.
  7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
  8. Right-click the Adept key and choose Delete.
  9. In the Confirm Key Delete dialog, click OK.
  10. Close the Registry Editor.
  11. Open Adobe Digital Editions and reauthorize.

Macintosh:

  1. Open Adobe Digital Wditions.
  2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
  3. Select Erase Authorization.
  4. Click OK and quit Adobe Digital Editions.
  5. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
  6. Open Adobe Digital Editions and reauthorize.

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New Here ,
Dec 31, 2015 Dec 31, 2015

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Thanks. My AdobeID password does not work for this.

Is there a password recovery specific for Digital Editions or for this process?

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LEGEND ,
Jan 04, 2016 Jan 04, 2016

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Which error message you get exactly?

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New Here ,
Dec 31, 2015 Dec 31, 2015

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Although the deauthorization process did not recognize my AdobeID, I was able to trash the activation.dat file and then authorize the computer.

Thanks!

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