1 Reply Latest reply on Dec 30, 2015 8:02 AM by Chetna Srivastava

    Since updating to the latest version of Lightroom CC I am no longer able to import images directly from my card reader.

    johnc34792028

      Lightroom hangs overtime I try to import new images from my card reader.  The process always starts as normal and starts loading thumb nail images, then stops and says on others that no preview is available.  I start the import process but nothing load and I have to force quit the program on my iMac running El Capitan. 

      The only way I can import them is to Copy and paste the images from the card reader into my pictures folder, then import into Lightroom from the pictures folder I have created.

      I have replaced my reader and used various ports, but the issue remains, and it was ok up until the last LR CC update.

       

      Please does anyone have any idea of what the problem might be?

       

      Regards

       

      John