2 Replies Latest reply on Dec 30, 2015 6:17 PM by Akash Sharma

    I have a subscription for Photoshop CC and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Both downloads were successful but now my problem is that nothing was transferred ?

    Amy Bray

      I have a subscription for Photoshop CC and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Both downloads were successful but now my problem is that nothing was transferred ? I have user presets and pictures on my old computer in lightroom but nothing transferred. Also it's showing on that computer that I have Lightroom 5 but the support team pulled up my account today and downloaded lightroom cc if that even means anything. I'm a new Photographer and not vert computer savvy. I'm totally confused with no additional help from Adobe.