Try trashing your InDesign Preferences.
I am unable to load indesign so I can not trash the preference - it does
I have also signed out in preferences in CC and signed back in that also does not work.
To trash (reset) your InDesign Preferences:
Close and relaunch InDesign, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and accept yes to the dialog asking if you really want to replace the preferences.
Have you been able to reset your InDesign Preferences successfully?
I have done that many times as I saw that in another discussion but it gets
to executing startup services then closes. I did like you suggested and
clicked yes for preference but still no luck. I have done this three times.
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Does InDesign work if you sign into Windows using a different user account?
thank you signing in to Word 10 as a different user had indesign working - all my files are on my main account but I will work for now from a HD.
I went back to my main account and it still will not load from there. It gets as far as: the term 'starting up traders' then shuts down. As my programs and files are in my main indesign sign in I need to work there but for the moment I can work through another log in.
Thanks for the work around now to find out why it will no longer work on my main log in.
As it is three am here in south australia new year's day I should get into the spirit of the new year and go to bed and maybe a fix will appear when I wake.
no when I log back nothing happens
but now I am going through another account on my computer and it is fine - just the files and folders are not in the new user space
There seems to be a rash of this happening with a recent Windows 10 update. You can fix the original account by deleting the two InDesign folders form the user profile (in the hidden Appdata\local and Appdata\roaming folders -- see Replace Your Preferences for more info), then copy the same folders from the new profile and paste into the original.