1 Reply Latest reply on Jan 1, 2016 11:13 AM by John T Smith

    Help! "edit payment details" - I have, several times....

    alicew95007614

      Hi there,

       

      Same issue as many others before, but need personal attention here as there has been no over-arching solution for Adobe Customers...

       

      I urgently need to work on a project (with strict deadline) and can't do so because Adobe Creative Cloud has deleted itself(?!) from my computer, and I can't access it. There was an issue when I got a new debit card and my card details changed, and I didn't update this on the Adobe account. However, now I have changed the details for my new card, several times over, it doesn't register with the system and the date for the next payment remains the same. There continues to be no Adobe Creative Cloud on my computer.

       

      This is reaaally frustrating! Please please can someone help me as soon as possible or I won't meet my deadline.

       

      Many thanks

       

      Alice