1 Reply Latest reply on Jan 2, 2016 11:36 AM by sarsaxen

    Lightroom CC will not load


      Lightroom was working but was shutting down often as I was editing. But was fine if I was not on line. Now it won't load. The credits with the nice photo and the toolbar come up,

      from there if just sits there with loading indicator spinning, My Lightroom 5 works fine as does Photoshop CC.

      Hope you can help


        • 1. Re: Lightroom CC will not load
          sarsaxen Adobe Employee (Admin)

          Hi Greenj,


          Are you working on Mac or Windiws system?

          Have you updated Lightroom to Lightroom CC 2015.3?

          Could you please follow the below steps that might help :


          1. Clear the Use Graphics Processor checkbox in Preferences > Performance.
          2. Restart Lightroom