2 Replies Latest reply on Jan 4, 2016 9:20 AM by m_vargas

    WHY WON'T FLASH PLAYER INSTALL ON MY P/C?

    hgw53t

        I am trying to install version 20.0.0.267 with no luck.  I am running Windows Vista Home Basic Laptop and Mozilla Firefox Browser version 43.0.3.   When I try to install, it will download and I get to step 2 of 3 on Flash Player install page.  I then click on the download after it finishes downloading and nothing happens after that.  I have gone into my downloads folder and clicked "open" and double clicked the download as well, and nothing happens.  This is the very first time I've had this problem.  I also have Internet Explorer 8 without the S.P. 1 installed on this computer.  It is showing that I have Flash Version 7.0.19 installed.  I have not found a way to uninstall it.  I had restored the hard drive disk just yesterday to "out of the box state".  I have not seen any error messages.