10 Replies Latest reply on Jan 2, 2016 12:12 PM by Jao vdL

    LR CC OS X 10.11.2 Will not import photos...

    SHOTbyTaco

      I've searched the discussions and tried the answers I've found elsewhere. Nothing has helped.

       

      When I try to import photos from my memory cards (using a card reader that works just fine on my other MBP, though that one is still running LR4 and Mountain Lion) I get the "The following files were not imported because they could not be read" error (see attached screen grabs).

       

      I have checked, then re-allowed read/write access to the destination drive and folders, which seems to solve this issue for others.

       

      Could it be because I've never used this hard drive with this particular MBP? I didn't get any errors about it needing formatting or anything like that, and it's only ever been used with my other MBP.

       

      Please help!!!

       

      Import Dialog:

      Screen Shot 2016-01-02 at 1.26.08 PM.png

       

      Error Message:

      Screen Shot 2016-01-02 at 1.26.43 PM.png

      Permissions for destination (External WD My Passport):

      Screen Shot 2016-01-02 at 1.33.41 PM.png

       

      Thanks in advance for any help you can offer...