When I try to download an image I have purchased, I get the message I cannot download to a mobile device. In this case, my mobile device is a Microsoft Surface Pro with quite superior specs to most of what is out there. As well, it is my only computer. I imagine Adobe intended this restriction to apply to something like Apple Ipads. How a real computer got mistaken for a toy such as that, I do not know. But this is a major bug that makes the software useless to me. Please fix ASAP.
Were you downloading while using Chrome? This morning we posted a hotfix to this issue. Please try again and let us know if you have any further issues.