1 Reply Latest reply on Jan 3, 2016 11:56 AM by John T Smith

    Can't get past Adobe Application Manager when trying to use Photoshop CC 2015

    finnmaxwell

      My card recently expired, and so I have had to update my payment details for Creative Cloud. After I have done this, I have been experiencing problems where the Application Manager asks me to renew my subscription, and after following the instructions I get a "Thank you, your subscription to Creative Cloud Photography is active, you can now use your product" screen. I press continue, only for the first page to flash up again, and the process repeats, and so I can't actually use my software. I updated my details about a week ago.

       

      Any help? I saw other threads where people tried to remove the software, and I followed these steps but I have had no luck.