My card recently expired, and so I have had to update my payment details for Creative Cloud. After I have done this, I have been experiencing problems where the Application Manager asks me to renew my subscription, and after following the instructions I get a "Thank you, your subscription to Creative Cloud Photography is active, you can now use your product" screen. I press continue, only for the first page to flash up again, and the process repeats, and so I can't actually use my software. I updated my details about a week ago.
Any help? I saw other threads where people tried to remove the software, and I followed these steps but I have had no luck.
Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below
Creative Cloud support (all Creative Cloud customer service issues)