Core is no longer active (ams5.0)

[Blackren]

Hi ,

Recently i met core is no longer active issue on ams 5.0, below is my log for ams.

I check the discussion, it seems that it was cause by memory increase, and ams seems like have problem to manage it.

my configuration are all default except log config.

Can anyone could help me, how to config it ?

2016-01-04 15:02:01.0,rtmp_audio_slave,172.16.152.118,172.16.152.118|#Fields: date	time	x-pid	x-status	x-ctx	x-comment
2016-01-04 15:02:01.0,rtmp_audio_slave,172.16.152.118,172.16.152.118|2016-01-04	15:02:00	18096	(i)2581223	Core (35326) is no longer active.	-
2016-01-04 15:02:01.0,rtmp_audio_slave,172.16.152.118,172.16.152.118|2016-01-04	15:02:00	18096	(w)2581256	Core (35326) _defaultRoot_:::: experienced 1 failure!	-
2016-01-04 15:02:01.0,rtmp_audio_slave,172.16.152.118,172.16.152.118|2016-01-04	15:02:00	18096	(i)2581221	Core (2241) started, arguments : -adaptor "_defaultRoot_" -vhost  -app  -inst  -tag  -conf "/opt/adobe/ams/conf/Server.xml" -name "_defaultRoot_::::".	-
2016-01-04 15:02:01.0,rtmp_audio_slave,172.16.152.118,172.16.152.118|2016-01-04	15:02:00	18096	(i)2581223	Core (35326) is no longer active.	-

2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|#Date: 2016-01-04

2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|#Fields: x-event	x-category	date	time	tz	x-ctx	s-ip	x-pid	x-cpu-load	x-mem-load	x-adaptor	x-vhost	x-app	x-appinst	x-duration	x-status	c-ip	c-proto	c-proto-ver	s-uri	cs-uri-stem	cs-uri-query	c-referrer	c-user-agent	c-client-id	cs-bytes	sc-bytes	c-connect-type	x-sname	x-sname-query	x-suri-query	x-suri-stem	x-suri	x-file-name	x-file-ext	x-file-size	x-file-length	x-spos	c-spos	cs-stream-bytes	sc-stream-bytes	x-service-name	x-sc-qos-bytes	x-comment	x-eid	x-sid	x-trans-sname	x-trans-sname-query	x-trans-file-ext	x-trans-mode	x-soffset	x-codec-type	x-codec	x-plugin	x-page-url	x-smax-rec-size	x-smax-rec-duration	x-forwarded-for
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|server-start	server	2016-01-04	15:02:02	CST	-	-	2241	0	96	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-

2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,Start play hich-ra000099

2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|vhost-start	vhost	2016-01-04	15:02:02	CST	_defaultVHost_	-	2241	0	96	_defaultRoot_	_defaultVHost_	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|app-start	application	2016-01-04	15:02:02	CST	live	-	2241	-	-	_defaultRoot_	_defaultVHost_	live	_definst_	-	-	-	-	-	-	-	-	-	-	-	0	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-

2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|#Date: 2016-01-04

2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|#Fields: date	time	x-pid	x-status	x-ctx	x-comment
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2581237	Starting admin app on core (2241).	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2581238	Core (2241) connecting to admin.	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2581231	Core (2241) connected to admin.	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2631174	Listener started ( _defaultRoot_ ) : 127.0.0.1:19350 (rtmfp-core)/v4	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2631174	Listener started ( _defaultRoot_ ) : 192.168.1.111:19350 (rtmfp-core)/v4	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2631174	Listener started ( _defaultRoot_ ) : 192.168.77.118:19350 (rtmfp-core)/v4	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2631174	Listener started ( _defaultRoot_ ) : 192.168.77.111:19350 (rtmfp-core)/v4	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2631174	Listener started ( _defaultRoot_ ) : 172.16.152.118:19350 (rtmfp-core)/v4	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2631174	Listener started ( _defaultRoot_ ) : 172.16.152.111:19350 (rtmfp-core)/v4	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2631174	Listener started ( _defaultRoot_ ) : 192.168.200.118:19350 (rtmfp-core)/v4	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2631174	Listener started ( _defaultRoot_ ) : 192.168.200.111:19350 (rtmfp-core)/v4	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2631509	Public rtmfp-core addresses for listener _defaultRoot_ are: 127.0.0.1:19350;192.168.1.111:19350;192.168.77.118:19350;192.168.77.111:19350;172.16.152.118:19350;172.16.152.111:19350;192.168.200.118:19350;192.168.200.111:19350	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2581246	Core (2241) sending register cmd to edge.	-
2016-01-04 15:02:02.0,rtmp_audio_slave,172.16.152.118,172.16.152.111|2016-01-04	15:02:02	2241	(i)2581234	Core (2241) connection to admin accepted.	-

[Blackren]

Hi,

Is there anyone could help me about this issue????

is the ams still keeping maintenance ?? or support???

[saima_khan_adobe]

Hi,

Can you give more details on the issue you are facing?
Is the issue easily reproducible? Which application of AMS are you using?

The logs seem to be after the point that core experienced failures.

Can you send your core logs (logs/core.xx.log) to saikhanATadobeDOTcom

Regards,
Saima

[Blackren]

Hi Saima

I'm using live application on AMS.

Sorry,i do not have core.xx.log anymore, but I still have master.xx.log and admin.xx.log, do you need it?

and could you provide me the mail? I do not know what is saikhanATadobeDOTcom.

BR