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ADE doesn't let me authorize my computer, even I have my adobe id and pw. What can i do?

New Here ,
Jan 04, 2016 Jan 04, 2016

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This screenshot appears as I try to authorize my computer to open an acsm with ADE. Of course, I am connected to the Internet:

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LEGEND ,
Jan 05, 2016 Jan 05, 2016

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Check the Security Software if this anything blocked. Also check if you System have the right time.

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New Here ,
Jan 06, 2016 Jan 06, 2016

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Hi, When you say "check if your system have the right time" you mean if the time setting is right according to my country's time zone?

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LEGEND ,
Jan 06, 2016 Jan 06, 2016

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Check if the Time in you Device the right time. Sometimes its the cause of the error.

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