5 Replies Latest reply on Jan 5, 2016 4:26 PM by heybrad007

    Bug unable to import photos from Camera after updating to Lightroom CC

    heybrad007

      Previous to updating to Lightroom CC, I was always able to import photos by plugging my camera in via a usb cable.

      Now Lightroom CC initially recognizes the camera as a source and starts to generate import previews, but quickly the previews disappear and the camera vanishes from the selected source list.

       

      My Mac recognizes the camera. All other programs such as photos or preview can see the camera. I'm not sure why Lightroom cannot.
      I'm hoping to once again use Lightroom for importing all my raw images. Do I need to roll back to a previous version that worked?

       

      I am using the following:

      Canon EOS 7D with its USB chord, which works.

      5K iMac running El Capitan 11.12.3

       

      Thanks,

      Brad