I have Adobe Premiere Elements 13 that I'd like to install on my new laptop. I have it already installed on my desktop PC.
I previously had the second copy installed on my old laptop, but it appears that I forgot to remove the licence from that computer prior to formatting the drive and selling it.
How can I clear the activation for that computer so I can install it on my new laptop?
Adobe is the only one who can sort out the matter of the same purchased serial number being on more than 2 of your computer and you
not being able to deactivate one of these to get the program installed on another computer.
Please contact online Adobe Chat Activation at the following link Contact Customer Care