1 Reply Latest reply on Jan 5, 2016 9:42 AM by m_vargas

    flash player crashed in the win10

    录小33074605

      Microsoft released a new WIN10 patch KB3132372, after 64 bit operating system update the patch, open an application which contain IE kernel , if there is a flash load, PC application will white screen or collapse.

      Thanks any help!

        • 1. Re: flash player crashed in the win10
          m_vargas Adobe Employee

          Hi,

           

          This is a known issue and we are working with Microsoft to release an update.  Since Microsoft embeds Flash Player in IE/Edge on Windows 8 and above, the update will be released by Microsoft, not Adobe.

           

          In the meantime, you can uninstall the Microsoft Update (KB3132372) to revert to the previous version of Flash Player.

           

          --

          Maria