22 Replies Latest reply on Jan 8, 2016 12:12 PM by Luke Jennings

    How can I fix a button issue in my interactive PDF?


      Hi there


      I have created an interactive PDF with multiple information boxes that can be opened with button clicks, then closed again using close buttons (see below).


      However, these close buttons stop working if you accidentally click elsewhere in the document first. For example, if you open an information box, then click inside the box or the greyed-out area in the image above (rather than clicking the close button), the close button stops working and the box cannot be closed. You will have to reopen the document in order for the close button to function again.


      The close buttons function fine otherwise.


      I'm not sure why this is happening and would be really grateful if anyone has any ideas for fixing it.


      Thanks in advance