5 Replies Latest reply on Jan 6, 2016 6:55 AM by khatwani

    Unable to update Photoshop CC from 2015.0 to 2015.1

    henryfrick

      I am part of the IT department and some users are unable to update from 2015.0 to 2015.1, while others are able to on their Macs. We have it setup by team license so there's no packager. I've tried uninstalling it, running Adobe Cleaner, reinstalling it, and it still won't detect the update. It will say it is already up to date. This problem occurs on Yosemite and El Capitan. I have tried to manually install the patch and it gives me an error saying the Administrator has suppressed the update, but that account has administrative rights, and clearly some people were able to update, so it is not a firewall issue. I think I've ran through every forum with this issue but I could not find an answer.